Jack Welsh

CEO da GE até 2001.

"Too often all of us have looked the other way and tolerated these "type 4" managers because "they always deliver" - at least in the short term".

"People are removed for having the wrong values", he insisted. "We don't even talk about numbers". - HBS Case.

O que este senhor fez com uma empresa (gigante) numa só vida! Ele sabe das coisas...